Our teams carry out all aspects of building and roofing repairs. We have separate building and roofing divisions to proactively manage each aspect and to provide technical support either individually or together.
Including water restoration, structural drying, mould remediation, fire & flood damage and storm damage with access to state of the art equipment to mitigate further damages or loss . ABRS are a IICRC certified firm
We have skilled, licenced technicians & tradespeople with access to state of the art equipment to mitigate further loss to affected buildings caused by any event.
We only employ qualified and licenced staff for each role within our organisation to ensure the we have the correct skillsets in place for every aspect of the claim process.
Our building staff are licenced builders or supervisors who have an extensive understanding and knowledge of building construction and techniques.
Our building staff have access to our up to date cost matrix to ensure cost effective industry rates are factored into our quotations and are broken down line by line for transparency.
We have a high-level focus on communication to ensure all insurance clients, customers and stakeholders are provided with regular project updates.
We provide drone services for roof inspections which are not accessible due to height restrictions and for a cost-effective alternative.
Custom Built Workflow Management Platform Powered by Prime Eco-System. A cloud based platform specifically designed and built to service the insurance, construction and maintenance industries.
ABRS carries out reinstatement works to residential and commercial damaged buildings caused by insurable events.
From small to large and complex loss, we have the capabilities and skilled project staff to manage and deliver any size claim. We only use highly skilled and qualified staff, whilst ensuring competitive industry rates are passed onto our clients.
ABRS understands the urgency in commencing insurance reinstatement works, which is why we can mobilise our teams with immediate effect to mitigate any further loss.
We also recognise there can be a great deal of emotion that we can be faced with from our customers. Our staff are well versed in providing a high-level of customer service, communication, and empathy during the claim process. Our customers can be confident that the claim will be handled with the upmost professionalism, from claim inception to completion.
Our project teams work in conjunction with the customer and any other stakeholders to ensure the insurable reinstatement works commence at the earliest opportunity. They also review different approaches of reinstatement to mitigate the loss of any business interruption costs attached to the policy.
We have an outstanding reputation for the consistent delivery of high quality and cost effective repair works. We take Quality Assurance Audits (QAs) extremely seriously.
ABRS have long standing relationships with quality contractors who know and share our expectations and service level standards. Our senior management have a wealth of experience in managing and delivering positive insurance provider scorecards and KPIs.